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Open privacy choices before you join

Turbo Blackjack, Chilli Heat, UPI, Paytm and PhonePe touch your account record only where needed for access, wallet checks, security alerts and support replies.

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CONTACT ROUTES

Check out privacy help paths

Privacy requests are handled through account-linked channels so we can confirm that we are speaking with you before changing or sharing any record.

Privacy email Write to our privacy team when you want a copy of your data, correction…
Logged-in chat Use live chat after login for time-sensitive account privacy questions, such as a new…
Wallet privacy query For privacy questions tied to UPI, Paytm or PhonePe records, share the transaction reference…
ACCOUNT CARE

Browse the controls behind your data

Our privacy work is built around account safety, clear records and limited access inside our team.

Data we collect

We collect account details you type in, login signals from your device, support messages, payment references and verification files when needed. Each category is connected to a clear account purpose, not gathered for unrelated use.

Cookie handling

Cookies help keep you logged in, remember basic choices and detect unusual access patterns. You can adjust browser settings, though some account functions may need essential cookies to keep the session linked to you.

Account security

We use password checks, session monitoring and device signals to reduce unauthorised access. If a login looks unusual, support may ask extra questions before discussing balances, documents or wallet-linked activity.

Payment record care

UPI, Paytm and PhonePe references are used to match deposits, withdrawals and support queries to your account. We store transaction identifiers, not your payment app password or full banking access.

Retention approach

We keep account and wallet records for as long as they are needed for service, dispute handling, fraud checks and legal duties. When a record is no longer required, we delete it or reduce its detail.

Request handling

You can ask for access, correction, deletion review or clarity on how a record is used. We verify your identity first, then route the request to the team that controls that data category.

Discover answers on privacy rights

These answers explain how this Privacy Policy works when you create an account, use payment options, change devices or contact us about your personal data. They are written for India account holders and should be read together with any terms that apply to account access where local law permits.

It covers data linked to your account, such as name, mobile number, email address, login records, device signals, support chats, payment references and verification documents when requested. It also covers cookies used during account access.

Identity checks help us match the withdrawal request to the account holder, reduce misuse and meet legal duties. We use the submitted document for verification and related record keeping, not for unrelated outreach.

Yes. Contact us from your registered account or email the privacy team with your mobile number and request. We verify you first, then provide access or correct details where the request can be actioned.

We store payment references needed to match wallet activity, resolve failed transactions and answer support queries. We do not ask for your UPI PIN, Paytm password, PhonePe password or full payment app access.

Our cookies are used for login, security, preference storage and site measurement tied to our service. If a service provider helps measure traffic, its access is limited by purpose and contract controls.

We keep records while your account is active and for periods needed for disputes, fraud checks, tax, audit or legal duties. When retention is no longer needed, we delete the record or reduce its detail.

Access and eligibility depend on local law and are available where local law permits. If location or verification checks are needed to apply a legal requirement, this policy explains how related data is handled.

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